# Reschedule Appointment

# Overview

Welcome to the Reschedule Appointment Test Script. Use these steps to reschedule an appointment into the current department.

# Procedure

1. Login - Use your assigned credentials.

• If you cannot find an activity on the toolbar, use Chart search (CTRL + space) in the right hand corner.

2. Click Appt Desk on the toolbar to open your patient's Appointment Desk. image here
3. Select the appointment that needs to be rescheduled. image here
4. Select Can/Rsh on the bottom toolbar. The Cancel Appts activity opens. image here
5. Ensure the checkbox is checked in the top corner. In the Cancel reason field, select "Error". Click Reschedule. The Make Appointment form opens with the visit type and provider entered by default. image here
6. The Make Appointment activity will open where you will change the department to match the department where you are located. Enter in "all" into the Provider field, then click Search. image here
7. In the tan coloured section enter in a Date (use "T" for today), Provider, Appt Time, and Len(gth). Click Schedule. image here
8. Accept through the Appointment Review window. image here
9. Check in the Appointment:
10. Navigate back to the Appt Desk (you may already be taken there after reschedule).
11. Click Check in on the bottom toolbar. image here
12. Ensure the appt status now says arrived. image here
13. Close out of the patient's appt desk.